Kiwi-favoured Kona EV pulled from home market

Hyundai has determined to keep exporting the five-seater, according to media reports from South Korea.

ONE of New Zealand’s most popular electric cars, the Hyundai Kona EV, has reportedly been withdrawn from sale, but only in its home market.

Media in South Korea are reporting today that Hyundai is discontinuing the model’s local availability, saying the decision to “phase the car out” locally is as a result of a massive recall due to a fire risk in the battery pack, an issue that first became public in news reports last October.

Yonhap News Agency reports that the car’s image has been tainted by a series of battery fires, which prompted the maker to recall more than 75,680 units in February jointly with battery maker LG Energy Solution Ltd.

They say the five-seater medium sport utility will continue to be built for export.

Comment about the situation and any implications for this market has been sought from the brand’s national distributor. 

Hyundai New Zealand has enjoyed great success with the model, which it introduced in 2018 and sells in $76,000 and $86,000 formats. It is poised to release a mid-life update variant with performance and range improvements plus styling and specification changes.

The fire danger issue for Kona EV also implicated the smaller Ioniq hatchback in its fully electric format and has made headlines in South Korea for some months. 

It was acknowledged by Hyundai New Zealand on February 25, a day after Hyundai Korea announcing intention to replace the batteries in 82,000 vehicles, the majority of them Konas, at cost of around $US900 million. It’s been called the biggest and most expensive recall for any electric car.

Since then Hyundai distributors around the world have progressively initiated recalls to undertake the intensive and time-consuming process of a battery swap, but it is still not clear if Hyundai NZ has started this process.

Last November it recalled 724 Kona EVs in NZ ownership – examples built between September 29, 2017, and March, 20, 2020 - having been advised by the factory that "the lithium-ion battery may have internal damage or the battery management system control software may cause an electrical short circuit after charging" which could result in a fire.

The immediate remedy for this was to change the battery management system and, if that did not work, Hyundai advised the same procedure it proposes for the global recall – pulling out the battery, a hefty and large item which completely fills out under the floor and is all but a structural component, and replacing it.

When last approached for comment, in late February, a spokesperson for the Auckland-based distributor said it was aware of the situation “however, (we) are waiting for official communication from Hyundai Motor Company with regards to this recall and the number of EVs affected here in New Zealand.

“Safety of our customers is paramount, so as soon as we have a list of affected vehicles we will contact those customers to advise next steps.”

As of mid-afternoon today, no action for the problem had been notified on the national new vehicle recalls register.

When the story broke, a major South Korean news outlet, Business Korea, reported 15 individual incidents of battery-related fires as having been recorded in Kona EVs. Similar fires have also been reported in Ioniq electric cars.

Since this matter first aired Hyundai has announced a new generation electric car, the Five, produced under a freshly-established sub-brand that it (confusingly) also calls Ioniq.

The Ioniq 5 will release in New Zealand late this year; it is a larger, more powerful car than the Kona EV and, being based on a new bespoke platform and having more technology, is expected to be rather more expensive.

Korean news agencies said today that Hyundai will from now on promote the Ioniq 5 as its primary electric offering in South Korea.

 Hyundai will only sell Kona EVs in stock for the domestic market, while continuing to export them to overseas markets, company officials said.

Yonhap reported that the production of Kona EVs has been halted since March “in consideration of the domestic demand and to realign the assembly line for new EVs."

Hyundai sold more than 10,000 Kona EVs in South Korea in 2018 and 2019, but sales dropped to about 8000 units last year following the fires and what Yonhap has described as “the maker's mishandling of the recall programme.”

Hyundai sold only 984 units in the domestic market in the first quarter, a 40 percent drop from a year earlier, while its overseas sales fell 17.9 percent on-year to 7428 units, its financial reports showed.

The brand has high hopes for Ioniq 5, saying it has received strong responses in the domestic market alone, drawing over 40,000 preorders so far.

Latest Kona EV kerfuffle not the first glitch

Requirement to change the Kona EV’s battery has a familiar ring to some NZ owners.

The Kona EV battery effectively fills out the entire floor area.

A PROBABLE recall that demands replacing the lithium ion battery that powers in Hyundai’s highest-profile electric car seems set to hit hundreds of Kiwi owners, including a handful for whom this could well seem deja vu.

Comment from electric vehicle owners about yesterday’s MotoringNZ story relating how Hyundai is moving toward recalling its Kona electric car internationally – and potentially also at least some examples of the battery-pure version of the Ioniq – following a spate of fires in South Korea, has drawn attention to the Kona already being subject to a remedial action here that began five months ago, is only now wrapping up and also sometimes demands the same extreme action of a complete battery exchange.

In November, Hyundai New Zealand recalled 724 Kona EVs it had sold, having been advised by the factory that "the lithium-ion battery may have internal damage or the battery management system control software may cause an electrical short circuit after charging" which could result in a fire.

It is unclear if this is the same fault at the centre of the recent fires overseas.

The immediate remedy for this was to change the battery management system and, if that did not work, Hyundai advised the same procedure it proposes for this new recall – pulling out the battery, a hefty and large item which completely fills out under the floor and is all but a structural component, and replacing it.

Hyundai NZ has said it awaiting confirmation that the Kona EV will be recalled again, however reports from overseas say this is a given and from the tenor of comment it has offered, the local distributor also seemed resigned.

This latest action is a whopper. It is expected to cost $US900 million to execute, a sum that makes it the most expensive recall involving an EV so far, and will cover 82,000 vehicles worldwide.

Conceivably, it will draw in the NZ cars involved in last year’s recall. These were built between September 29, 2017, and March, 20, 2020.

It is thought many were put right with an update to the battery management software. However not all these examples were remedied that easily.

the updated Kona, due to come here later this year, has the same battery pack as cars likely to be recalled.

MotoringNZ has spoken with a North Island Kona owner whose car, bought in 2018, was off the road from early December until mid-February while it awaited a battery replacement. His vehicle has since faulted again. Learning that it might require yet another battery was exasperating news. 

Kimberley Waters, a spokeswoman for Hyundai NZ, explained the original action.

“We updated the BMS software to allow for detection of abnormalities in the high-voltage battery system while parked.

 “If the software detected any early electronics deficiencies a full battery replacement was required.

“We are 96 percent through the initial recall and through the inspection process some Li-ion batteries were identified as needing replacing.”

The latest action has resulted after a Korean government investigation into why Hyundai EVs – which included a bus as well as some cars - were catching fire. That probe revealed the possibility of short circuits in certain defective battery cells produced by the supplier, LG Energy Solution.

According to Reuters news agency, the battery maker and automaker are currently hashing out a deal to split the cost associated with completely replacing batteries for the EVs.

It's not clear if this news will push back the arrival of the updated Kona EV, which has already been revealed globally and was supposed to arrive in New Zealand this year. The refreshed car boasts an updated design, but its electric powertrain continues unchanged.

Hyundai NZ awaiting EV fire risk recall news

Remedial action for Kona and Ioniq EVs has begun in South Korea; battery replacement for Kona has been proposed.

POTENTIAL that two popular Hyundai electric cars might be drawn into a massively expensive recall triggered by a fire danger that has made headlines in South Korea has been acknowledged by the make’s New Zealand distributor.

Hyundai New Zealand says it is aware of the situation in the marque’s home market in respect to a spate of battery fires reported there in the Ioniq and Kona electric models.

No such events have been reported in New Zealand.

The tenor of the reply from the make’s representative, an independent distributor, in respect to questions about this seems to leave impression a recall might not be out of the question, all the same.

This is supported by latest reports from Seoul, in which the brand is on record as saying it intends to replace the batteries in 82,000 electric vehicles, including 75,680 Kona EVs, 5515 Ioniqs and 305 buses at a cost of more than $US900 million, a record amount for an EV recall.

This comes after multiple South Korean news outlets have reported the manufacturer will voluntarily replace batteries, made by another Korean brand, LG Chem, in all local market examples.

While ignored by mainstream news outlets, the issue has nonetheless become a hot topic of discussion in recent weeks for EV owners subscribing to a national Facebook forum.

Hyundai NZ spokeswoman Kimberley Waters said today that “to date, there have been no fires recorded in NZ attributable to this condition.” 

She did not address a question asking if owners have expressed concern to Hyundai NZ. 

In respect to the potential for a recall, she offered: “We are aware of the news that has come out of Korea.

“However, (we) are waiting for official communication from Hyundai Motor Company with regards to this recall and the number of EVs affected here in New Zealand.

“Safety of our customers is paramount, so as soon as we have a list of affected vehicles we will contact those customers to advise next steps.”

A major South Korean news outlet, Business Korea, has reported 15 individual incidents of battery-related fires having been recorded in Kona EVs.

Similar fires have also been reported in Ioniq electric cars. Recently, a Hyundai electric bus caught on fire while operating in Seoul. 

Hyundai has also been caught up in an issue with the Tucson sports utility, citing a potential fire risk deriving from a braking circuit board.

The Kona launched in 2018, a year after the Ioniq released here as Hyundai’s first electric car. A heavily updated Kona EV is set for release in NZ soon and, of course, Hyundai has just revealed its first electric car to be sold under a new sub-brand, called Ioniq, that is intended to go on sale here in the second part of 2021.

Tucson recall pending, Hyundai NZ says

One of the Korean make’s best-sellers has a fault that could cause a fire – it’s been recalled elsewhere; NZ is awaiting information from Seoul.

 NEW Zealand’s Hyundai distributor will involve in a recall of a popular model to address a possible fire risk due to a manufacturing error - just as soon as head office in South Korea identifies how many cars are affected. 

Hyundai New Zealand has given this explanation after being asked why is has yet to publicise a remedial action for the Tucson compact sports utility highly-favoured by Kiwis. 

The car has been subject to a recall elsewhere and it has become big news. The brand in Australia is advising owners to park the vehicles in an open space away from garages and flammable materials due to fears of the car's engine catching fire, even when the vehicle is turned off.

 The fault is with current generation cars built from November 2014 to November 2020.

It has been traced to a potential issue in the electronic circuit board in the Anti-Lock Braking System (ABS) module. This may short circuit when the components are exposed to moisture. This can occur even when the engine is switched off because there is constant power supply to the component. As a remedy, Hyundai has developed a relay kit to prevent a power surge.

The make issued its bulletin, initially in the United States – where a dozen cars have caught fire – and most recently in Australia, where 93,000 vehicles are involved. Our neighbour announced its recall last week.

Hyundai NZ says it is aware of the issue and the sales network has been given a heads-up; but that’s it so far.

“Whilst we are aware of this recall, we have not yet received official communication from Hyundai Motor Company regarding the vehicles affected in New Zealand,” explained Kimberley Waters, the Auckland-based brand’s spokeswoman, in an email yesterday responding to questions sent on Monday about an apparent lack of action.

“Customer safety is paramount. We have already taken steps to communicate this expected recall with our dealer network, update our website and brief in our Customer Experience team should our customers have queries.

“As soon as we receive official notification of the vehicles affected in New Zealand we will initiate our recall process and contact those customers affected to arrange for their vehicle to be booked in and repaired.”

“We have had no reports of any incidents related to this recall issue. Whilst customers are able to continue driving their vehicle we will be advising them if their Tucson displays any warning lamp on the cluster, to stop driving and contact Hyundai Roadside Assistance on 0800 498 632.” 

The issue has been sensationalised in some overseas media, with reports the fault will cause the cars to "explode".

The remedial action might take some time to process; Hyundai in Australia has said it expects the replacement part required for its cars to start arriving in late February but has warned all 93,000 replacement components won't arrive at once as it takes time to produce them.

 The fix itself is straightforward – it’s fitting a fuse repair kit – and quick. Hyundai Australia cites the job taking about 40 minutes.

Hyundai Korea’s advice says it is safe to continue driving the vehicles and that the brakes will still work as normal.

Meantime, it is set to release a new generation Tucson here soon.

NZ pulled into BMW PHEV fire risk recall

An urgent global remedial action for plug-in hybrid BMWs and MINI cars has hit this market.

JUST a handful of plug-in hybrid BMW cars in New Zealand are thought to be drawn into a battery pack problem which could result in a short circuit and potentially cause a fire.

The maker has nonetheless issued a widespread recall for all of its plug-in hybrid vehicles.

The list of affected models includes the X1, X2, X3 and X5 SUVs, the 3, 5 and 7 Series saloons, the 2 Series Active Tourer, the i8 and the MINI Countryman.

The recall applies to any of these PHEV models that were built between 20 January and 18 September this year.

BMW estimates roughly 26,700 vehicles have been affected worldwide, but it seems just 12 of these are in this country.

Comment in respect to the New Zealand situation has come from BMW’s regional head office in Australia.

“We can confirm this safety recall relates to a small limited amount of PHEV variants of the BMW 3 Series, 3 Series Touring, X1, X2, X3, X5, 2 Series Active Tourer, 7 Series, 5 Series, 5 Series Touring and MINI Countryman models,” a spokesman related today.

“An inspection of the parts involved is currently being carried out.”

Any customer who wishes to check if their car is affected by a recall can visit the recalls section of the BMW New Zealand website now and key in their 17-digit VIN numbers to find out. 

Asked how many vehicles were subject to the recall, he said the count was 12, and all owners have been contacted. 

“Replacement loaned vehicles have been provided to these customers while their vehicle currently undergoes an inspection.” 

The initial remedial action comprised a 30 minute quality inspection. “Further action may be taken if needed.”

The spokesman did not respond to the proposal that some vehicles are expected to be off the road for weeks, due to delay in securing components.

Asked if BMW/MINI has suspended sale of PHEV product and what impact, if any, this issue had on the brand’s fully electric cars, the BMW i3 and the e-Mini, the spokesman responded: “This action does not affect full EVs, only PHEV models listed. This safety precaution recall does not affect all PHEV products. 

“It affects only a small amount of vehicles from one specific production line produced in the period 13/03/2020 – 06/08/2020.”

BMW Germany announced overnight its engineers have found some discrepancies in the manufacturing process of its battery packs, which the company sources from the third-party supplier Northvolt. 

The concern is that foreign contaminants may have been sealed into the units during their assembly, which have the potential to short circuit the battery pack and cause a fire.

A spokesperson for the brand in Germany said: "BMW Group has launched a worldwide safety recall and stopped delivery of a small number of plug-in hybrid vehicles as a preventative measure to check the high voltage battery.

“Internal analysis has shown that in very rare cases particles may have entered the battery during the production process.  

“When the battery is fully charged this could lead to a short circuit within the battery cells, which may lead to a fire. BMW apologises for the inconvenience caused to customers, but of course safety must come first."

German media reports that a fix is expected to start being rolled out by the end of the month. 

It is not the first recall to affect BMW's plug-in models. All of the above models bar the i8 were subject to a recall earlier this year to remove welding beads left on the battery.

Of course, BMW isn’t the only company plagued by battery-motivated recall issues, though. Ford, who uses the same battery supplier as BMW, issued a similar notice for the Escape PHEV after four vehicles short circuited and caught fire. 

Hyundai also issued a  recall for the Kona Electric after 16 reported cases of cars catching fire, which forced the Korean brand to recall more than 25,000 vehicles in South Korea. Whether the issue concerns NZ-delivered vehicles has not been made clear.